One partner for the entire life of an online order — smart inventory control, automated order management, and daily direct air lines that put your parcels in front of buyers in 50+ countries in as fast as 4–7 days.
Ecommerce fulfillment covers everything an online order goes through — receiving, processing, packing, and final delivery. GemFulfill covers the full chain so DTC brands can expand into new markets while staying focused on growth.
Real-time WMS visibility from inbound receiving to the shelf. Every unit is inspected, scanned, and shelved within 24 hours of arrival, with 90 days of free storage so you can test new products without upfront rent.
Two-way API sync with Shopify, WooCommerce, TikTok Shop, Shopline, and eBay pulls orders automatically, maps SKUs, and pushes tracking numbers back to your store the moment parcels leave our warehouse.
A 99.8% on-time dispatch rate backed by a daily 16:00 cutoff: in-stock orders are picked, packed, and handed to air carriers within 24 hours, with end-to-end tracking for you and your customers.
A strong fulfillment strategy is what separates brands that scale from brands that drown in "where is my order" tickets. At GemFulfill, we focus on delivering four things:
In-stock orders placed before the 16:00 (China time) daily cutoff are picked, packed, and handed to airline carriers the same day, with tracking numbers pushed to your store automatically. Faster dispatch means shorter delivery promises, happier buyers, and fewer support tickets.
Every parcel is verified with handheld PDA double-scanning and 100% piece-by-piece inspection before it leaves China, so the right product arrives intact at the right address — and defective units are caught in China instead of turning into costly international returns and 1-star reviews.
From apparel and beauty to 3C accessories and home goods, we support a wide range of product categories — including sensitive goods such as liquids, creams, and built-in-battery items that many fulfillment providers decline.
We book first-hand dedicated-line rates directly from carriers and pass them through, combined with a flat ¥3.00 RMB handling fee per order and 90 days of free storage — lowering your landed cost per order without touching your product quality.
Connect your store and start fulfilling orders right away — with full support from our sales and IT teams and 24/7 assistance, your operations stay smooth and uninterrupted.
Authorize our official integration with Shopify, WooCommerce, TikTok Shop, Shopline, or eBay in a couple of clicks — or upload orders by CSV. Our IT team helps you map SKUs and test the sync end to end. No software to install and no long-term contracts to sign.
Once connected, orders flow into our ERP system automatically with real-time status you can monitor from anywhere. Track performance, identify trends, and deliver better customer experiences — all while staying agile in a fast-moving market.
Ship your stock to our Shenzhen fulfillment center — we receive, inspect, scan, and shelf it within 24 hours. You get 90 days of 100% free storage, then orders are picked and packed at a flat ¥3.00 RMB per order with 0 MOQ.
In-stock parcels are handed to airline carriers within 24 hours of the daily cutoff and fly out on first-hand direct lines. Tracking syncs back to your store instantly, and returns can be consolidated at our China warehouse for inspection and re-shelving.
Tailor our fulfillment solutions to the way you sell. Beyond standard pick and pack, our Shenzhen team provides scalable value-added services designed to fit your ecommerce operations:
Need something more specific? Tell us about your workflow on WhatsApp or request a free quote — custom requirements are our daily routine, not an exception.
Whether you run a DTC brand, online retail, or influencer-driven commerce, our workflows are tuned to the categories cross-border sellers ship most — with compliant channels for items that need special care:
Parcels fly out on daily line-haul departures from Shenzhen and Guangzhou, then hand off to trusted national postal and courier networks for last-mile delivery — United Kingdom in 4–7 days, United States in 5–8 days, Europe in 5–8 days, and Japan in 4–7 days.
Tell us your products, weights, and destination markets — our logistics experts reply with a tailored rate card within 24 hours.
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