About GemFulfill

A China Direct 3PL & sourcing partner based in Shenzhen, China — running our own warehouse, buying directly at factory cost, and shipping for DTC brands in 50+ countries.

Why We Exist

Every cross-border seller knows the pattern: a "factory price" quote that quietly includes two or three middlemen layers, an account manager who goes silent the moment your time zone wakes up, and quality problems you only discover after your customers do. GemFulfill was founded in Shenzhen — the heart of China's supply chain — to remove those layers entirely.

The GemFulfill Answer: Own the Chain, Don't Resell It

We operate our own 4,500+ m² fulfillment warehouse in Pinghu, Shenzhen, with an on-site QC & inspection department. Sourcing goes directly to factories at true cost with 0% commission, storage is free for the first 90 days, and in-warehouse handling is a transparent flat ¥3.00 RMB (~$0.42 USD) per order — one number you can actually build your margins around.

GemFulfill Today

That model has shipped more than 1,000,000 parcels for DTC brands across 50+ countries. We remain exactly where we started — Shenzhen — close to the factories, airports, and courier hubs that move your goods, and personally accountable for every order that leaves our floor.

1,000,000+

Parcels Shipped

99.8%

On-Time Dispatch

90 Days

Free Storage

10 Years

Experience

📍 Pinghu, Shenzhen · Self-Operated Warehouse
GemFulfill Self-Operated Warehouse with Export Pallet Staging in Pinghu, Shenzhen
Our Own Facility

4,500+ m² Self-Operated Fulfillment Hub in Pinghu, Shenzhen

No virtual brokers, no rented desks in someone else's warehouse. Our hub at 1st Floor, Bldg C, Lane 1, Xinglian Industrial Zone, Pinghu, Longgang, Shenzhen, China runs standardized export pallet staging and daily high-volume air-cargo handovers.

  • ✓ PDA barcode double-scan verification on every inbound and outbound SKU
  • ✓ 90 days of free storage for every new SKU on the shelf
  • ✓ Daily 16:00 cutoff with in-stock parcels dispatched within 24 hours
  • ✓ Direct hand-offs to Shenzhen & Guangzhou air cargo hubs
Quality Before Storage

In-House 100% QC & Inspection Center (Pinghu, Shenzhen)

Cargo is inspected before it ever reaches the shelf. Our integrated QC zone inside the Pinghu, Shenzhen facility hosts the on-site QC & operations team that checks every single unit before parcels are cleared to leave China.

  • ✓ 100% manual piece-by-piece checks: appearance, dimensions & power-on tests
  • ✓ High-res photo & video proof within 2 hours of cargo arrival
  • ✓ Defective units returned to factories in China — never shipped to your customers
  • ✓ Bilingual operations staff coordinating directly with factories
👥 On-site QC & Warehouse Operations Team · Shenzhen Pinghu
GemFulfill On-site QC and Warehouse Operations Team at Work in Shenzhen Pinghu
Meet the Core Team

Leadership & Operations On the Ground

No anonymous ticket queues or outsourced call centers. Meet the core leaders and managers overseeing your warehousing, sourcing, and global logistics every day in Shenzhen.

SP
Leadership

Steven Peng

Founder & Supply Chain Partner

10 years in cross-border logistics in Shenzhen. Personally leads core customer fulfillment strategies, air carrier direct negotiations, and end-to-end factory sourcing solutions.

AL
Pinghu Hub

Arthur Liu

Warehouse Administrator

Stationed on the floor at GemFulfill's 4,500+ m² Pinghu facility. Oversees daily cargo receiving, piece-by-piece QC, pallet staging, and PDA barcode outbound verification.

SC
Global BD

Skye Chan

Business Development Manager

Specializes in overseas DTC brand onboarding, customized unboxing packaging, and tailored dedicated air express line routing across UK, US, and European markets.

LL
Sourcing & BD

Lisa Li

Business Development Manager

Focuses on factory-direct sourcing negotiations, sample evaluations, single-piece product testing (0 MOQ), and rapid at-cost quotes from Chinese industrial clusters.

What We Stand For

Three Principles Behind Every Parcel

The rules we set on day one — and still hold ourselves to today.

🔍

Radical Transparency

Flat ¥3.00 handling per order, 0% sourcing commission, and genuine factory prices with no middleman markup. If a number can be hidden, we put it on the quote instead.

🏠

Skin in the Game

We run a real 4,500+ m² warehouse with our own on-site team — not a virtual broker reselling someone else's capacity. Your stock sits under our roof, so your problems are our problems.

🤝

Grow Together

0 MOQ and 90 days of free storage exist so small sellers can test, learn, and scale with us. Your first single-piece order matters as much as your ten-thousandth.

Work With Us

Tell us your product and destination markets — get a fulfillment & sourcing plan with real numbers within 24 hours.

Chat on WhatsApp Get a Quote
Chat with Us